| 1 |
Commercial Taxes Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 2 |
Electricity Department
|
21
|
1
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Electricity Connection |
30 |
21 |
1 |
0 |
0 |
|
| 2 |
Electricity Service for D.G. Set In-Principle |
30 |
0 |
0 |
0 |
0 |
|
| 3 |
Electricity Service for D.G. Set Regular |
21 |
0 |
0 |
0 |
0 |
|
|
| 3 |
Drugs Control
|
6
|
1
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Application for Fresh Retail Homeopathy License in Form 20C |
15 |
1 |
0 |
0 |
0 |
1 |
| 2 |
Application for Fresh/Retention of Restricted Drug License in Form 20A |
15 |
1 |
1 |
28 |
28 |
1 |
| 3 |
Application for Fresh/Retention of Restricted Drug License in Form 21A |
15 |
0 |
0 |
0 |
0 |
|
| 4 |
Application for Fresh/Retention of Retail Allopathy Pharmacy License in Form 20 |
15 |
1 |
0 |
0 |
0 |
1 |
| 5 |
Application for Fresh/Retention of Retail Allopathy Pharmacy License in Form 21 |
15 |
1 |
0 |
0 |
0 |
1 |
| 6 |
Application for Fresh/Retention of Retail Narcotic Drug License Form 20F |
15 |
0 |
0 |
0 |
0 |
|
| 7 |
Application for Fresh/Retention of Wholesale Allopathy pharmacy Licence in Form 20B |
15 |
0 |
0 |
0 |
0 |
|
| 8 |
Application for Fresh/Retention of Wholesale Allopathy pharmacy Licence in Form 21B |
15 |
0 |
0 |
0 |
0 |
|
| 9 |
Application for Fresh/Retention of Wholesale Narcotic Drug License in Form 20G |
15 |
1 |
0 |
0 |
0 |
1 |
| 10 |
Application for Fresh Wholesale Homeopathy License in Form 20D |
15 |
1 |
0 |
0 |
0 |
1 |
| 11 |
Application for Retention of Homeopathy Licence in Form 20E |
15 |
0 |
0 |
0 |
0 |
|
|
| 4 |
Department of Industries & Commerce
|
51
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Incentives |
30 |
0 |
0 |
0 |
0 |
|
| 2 |
Common Application Form for NOC |
|
51 |
0 |
0 |
0 |
|
|
| 5 |
Labour Department
|
101
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration of Employment Exchange |
30 |
6 |
0 |
0 |
0 |
|
| 2 |
Application for Registration of Establishments Employing Building Workers |
15 |
6 |
0 |
0 |
0 |
|
| 3 |
Application for License under the Contract Labour (Regulation & Abolition) Act 1970 for Establishments other than Factories |
30 |
6 |
0 |
0 |
0 |
|
| 4 |
Application for Renewal of License Under Contract Labour Act 1970 for Establishments other than Factories |
30 |
6 |
0 |
0 |
0 |
|
| 5 |
Registration/Renewal for Shops and Establishment |
15 |
17 |
0 |
0 |
0 |
|
| 6 |
Application for License under the Contract Labour (Regulation & Abolition) Act 1970 for Engagement in Factories |
30 |
5 |
0 |
0 |
0 |
|
| 7 |
Application for Renewal of License Under Contract Labour Act 1970 for Engagement in Factories |
30 |
3 |
0 |
0 |
0 |
|
| 8 |
Application for Registration and Grant of Renewal of Licence for factories |
30 |
6 |
0 |
0 |
0 |
|
| 9 |
Registration for Boilers |
30 |
5 |
0 |
0 |
0 |
|
| 10 |
Issue/ Renewal of Boiler Certificate |
30 |
4 |
0 |
0 |
0 |
|
| 11 |
Application for permission to construct extend or take into use any building as a factory (Plan approval under Factories Act1948) |
15 |
7 |
0 |
0 |
0 |
|
| 12 |
Application for Registration of Establishments employing Contract Labour under the Contract Labour Regulation and Abolition Act, 1970-Principal Employer Registration |
15 |
5 |
0 |
0 |
0 |
|
| 13 |
Application for Registration of Establishments Employing Migrant Workmen under the Inter State Migrant Workmen ( RECS ) Act, 1979 |
15 |
2 |
0 |
0 |
0 |
|
| 14 |
Amendment of licence issued under Factories Act,1948 |
15 |
3 |
0 |
0 |
0 |
|
| 15 |
Intimation of holidays in Form V under Puducherry Industrial Establishment (National and Festival Holidays) Act, 1964 |
15 |
2 |
0 |
0 |
0 |
|
| 16 |
Registration for Boilers & Economizer |
|
1 |
0 |
0 |
0 |
|
| 17 |
Issue/ Renewal of Boilers & Economizer Certificate |
|
1 |
0 |
0 |
0 |
|
| 18 |
Intimation of National and Festival Holidays in Form V by Factories under the Puducherry Industrial Establishments(National And Festival Holidays) Act, 1964 |
|
1 |
0 |
0 |
0 |
|
| 19 |
Registration/Renewal of Boiler Manufacturer |
|
2 |
0 |
0 |
0 |
|
|
| 6 |
Law Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 7 |
Department of Science, Technology & Environment
|
49
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration and Renewal under Plastic Waste(Managem,ent and Handling) Rules,2011 |
30 |
9 |
0 |
0 |
0 |
|
| 2 |
Consent to Operate under the Water Act |
15 |
5 |
0 |
0 |
0 |
|
| 3 |
Registration under The E-waste(Management and Handling) Rules,2011 |
30 |
4 |
0 |
0 |
0 |
|
| 4 |
Consent to Operate under the Air Act |
15 |
9 |
0 |
0 |
0 |
|
| 5 |
Hazardous and Other Wastes(Management and Transboundry Movement Rles,2016 |
30 |
6 |
0 |
0 |
0 |
|
| 6 |
Authorization under Bio-Medical Waste Management (Management and
Handling) Rules, 2016 |
30 |
5 |
0 |
0 |
0 |
|
| 7 |
Authorization under Solid Waste Management (processing, recycling,
treatment, and disposal of solid waste) Rules, 2016 |
30 |
4 |
0 |
0 |
0 |
|
| 8 |
Authorization under Construction and Demolition Waste Management
(Management and Handling) Rules, 2016 |
30 |
4 |
0 |
0 |
0 |
|
| 9 |
Registration for dealers under The Batteries (Management & Handling) Rules,
2001 |
30 |
2 |
0 |
0 |
0 |
|
|
| 8 |
O/o The Chief Inspector of Factories and Boilers
|
1
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 9 |
Fire Service Department
|
1386
|
841
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration for Fire License/NOC |
30 |
1386 |
841 |
38 |
48 |
|
|
| 10 |
Forests and Wildlife Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 11 |
Local Adminsitration Department
|
46
|
3
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration for Trade License |
10 |
25 |
1 |
0 |
0 |
|
| 2 |
Renewal for Trade License |
10 |
17 |
2 |
0 |
0 |
|
| 3 |
Birth Certificate( Birth Registration)
|
30 |
2 |
0 |
0 |
0 |
|
| 4 |
Death Certificate |
30 |
1 |
0 |
0 |
0 |
|
|
| 12 |
PIPDIC
|
7
|
3
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Allotment of land in Industrial Area
|
30 |
7 |
3 |
11 |
17 |
|
|
| 13 |
Public Works Department(PWD)
|
2
|
1
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Water Connection |
30 |
2 |
1 |
12 |
25 |
2 |
|
| 14 |
Registration Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 15 |
Revenue and Disaster Management
|
3
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 16 |
Town & Country Planning Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 17 |
Registrar of Companies
|
2023
|
1388
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration/Renewal of Society under The Societies Registration Act ,1860 |
15 |
3 |
0 |
0 |
0 |
15000 |
| 2 |
Registration of Firms |
15 |
12 |
0 |
0 |
0 |
120 |
| 3 |
Name Change of Firms |
|
1 |
0 |
0 |
0 |
|
| 4 |
Name Change of Society |
|
1 |
0 |
0 |
0 |
|
| 5 |
Name Availability of Companies for Societies |
15 |
1071 |
686 |
4 |
5 |
|
| 6 |
Name Availability of Companies for Firms |
15 |
935 |
702 |
3 |
4 |
18680 |
|
| 18 |
Puducherry Planning Authority
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 19 |
State Excise Department
|
20
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Registration under State Excise for Label Registration |
15 |
4 |
0 |
0 |
0 |
|
| 2 |
Registration under State Excise for Brand Registration |
15 |
5 |
0 |
0 |
0 |
|
| 3 |
License under State Excise for local sale,Import and export permit of Spirit and Indian-made foreign liquor (IMFL) |
30 |
5 |
0 |
0 |
0 |
|
| 4 |
Application For Issue Of Fresh FL2 Licence Under Tourism Category |
30 |
6 |
0 |
0 |
0 |
|
|
| 20 |
Department of Information Technology
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 21 |
Department of Tourism
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 22 |
Police Department /Traffic
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 23 |
Regional Transport Office(RTO)
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 24 |
Pondicherry Ground Water Authority
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
|
| 25 |
Legal Metrology
|
4
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Certificate Of Verification For Weight & Measures |
15 |
3 |
0 |
0 |
0 |
400 |
| 2 |
Registration and Renewal under legal metrology/Weights & Measures |
|
1 |
0 |
0 |
0 |
|
|
| 26 |
Transport Department
|
7
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Application for Driving License |
30 |
7 |
0 |
0 |
0 |
|
|
| 27 |
Registration
|
21
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Income Certificate |
30 |
5 |
0 |
0 |
0 |
|
| 2 |
Domicile Certificate |
30 |
0 |
0 |
0 |
0 |
|
| 3 |
Caste Certificate |
30 |
6 |
0 |
0 |
0 |
|
| 4 |
Marriage Certificate |
30 |
6 |
0 |
0 |
0 |
|
| 5 |
Encumbrance Certificate |
30 |
3 |
0 |
0 |
0 |
|
|
| 28 |
LPG connection
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
LPG cylinder/ connection |
30 |
0 |
0 |
0 |
0 |
|
|
| 29 |
Civil Supplies
|
1
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
Ration Card (all types) |
30 |
1 |
0 |
0 |
0 |
|
|
| 30 |
Health Department
|
0
|
0
|
|
| Sl.No |
Service Name |
Time Limit for
Disposal(in Days) |
Total No.of
Apllications received |
Total no of
applications processed |
Avg time taken to
grant approval(in Days) |
Median time to taken
grant approval(in Days) |
Average Fee taken by
the Department for completion of
entire process of Obtaining
Approval/Certificate |
| 1 |
PMJAY/ State Health Card |
30 |
0 |
0 |
0 |
0 |
|
|
